We are committed to protecting your personal information and being transparent about what we do with it, irrespective of how you interact with us.
This privacy notice describes how Corylus Ecology Ltd collects, uses and stores personal information, and what it means for you. The terms of this notice may change, so please check it from time to time. For the purposes of this notice, ‘us’, ‘we’ and ‘our’ refer to Corylus Ecology Ltd.
This privacy notice sets out how we use and protect any information that you give us when you use this website.
We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
We may change this notice from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This notice is effective from the 2nd January 2022.
What we collect
We may collect the following information:
- name and job title (if applicable).
- contact information including email address.
- demographic information such as your address, post code and telephone number.
- other information relevant to you.
What we do with the information we gather
We require this information to understand your needs and provide you with a more meaningful interaction with Corylus Ecology Ltd.
and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our interaction with you.
- We may periodically send you emails which we think you might find interesting using the email address which you have provided. You can opt out of these emails at any time.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
The Corylus Ecology Ltd website is hosted on servers managed by Clook. All data transferred between users and the Clook servers is encrypted. Only technical staff at Clook and our website management company, Open Door Digital, have access to the data stored on the server. All Clook staff are subject to an internal data protection policy and receive regular security awareness training. Clook are ISO27001 and ISO9001 accredited and assessed by external auditors annually.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. If you agree, the file is added and then the cookie helps analyse web traffic.
We use Google Analytics cookies to identify which pages are being used. This helps us analyse data about webpage traffic. This information is anonymous and we only use it for statistical analysis purposes.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer.
Refusing Google Analytics cookies
Collecting this data is really important to us, as we use it to improve our service. However, you can opt out if you wish: opt out of Google Analytics.
This will prevent data about any websites you visit being used by Google Analytics.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
- if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. We will not use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the UK General Data Protection Regulation (GDPR). If you would like a copy of the information held on you, please write to us at the address on the contact page. If you believe that any information, we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
How long we keep your information
We will hold your personal information on our systems for as long as is necessary for the relevant activity and in accordance with legal requirements. We really appreciate it if you let us know if your contact details change.
When your information is no longer required, we will ensure it is disposed of in a secure manner.
If you ask us to stop sending you information, we will keep a record of your contact details and appropriate information to enable us to comply with your request not to be contacted by us.
Where you contribute material to us, e.g. user generated content or in response to a particular campaign, we will only keep your content for as long as is reasonably required for the purpose(s) for which it was submitted unless otherwise stated at the point of generation.
Your rights in relation to your data
You have a right to ask us to stop processing your personal data, and you have a right to ask to access your personal data and to obtain certain information.
If there are any discrepancies in the information we provide, please let us know and we will correct them. If you want to access your information, send a description of the information you want to see by post to Corylus Ecology Ltd, Unit A3 Speldhurst Business Park, Langton Road, Speldhurst, Tunbridge Wells, Kent, TN3 0AQ or via email at info@corylus-ecology.co.uk. We will then ask you to prove your identity before proceeding with your request. All enquiries will be completed within 30 days of the original request.
In some circumstances, such as when the data is no longer required or if the use of the data has no legal justification, you have the right to have that data erased, as well as the right to object to our handling of your data. You have the right to withdraw your consent at any time when we rely on consent as a legal ground to justify our handling of your personal data. This would not affect the lawfulness of anything done before consent is withdrawn but it would stop us from continuing to use the relevant information.
You also have the right to lodge a complaint with the Information Commissioner’s Office about how we manage your data.
Changes to our Privacy Notice
Our privacy notice may be updated at any time, so please check it from time to time. We may, for example, change the way we process your information, or there may be a change in law. If we make any significant changes to this notice, we will show this clearly on our website. This notice was last updated in February 2025.